About Us
About Us
At The Crane General Practice, we believe great healthcare is built on connection, trust, and time.
We are a team of true Generalists - family doctors who care for people of all ages and walks of life, providing continuity and whole-person care that values the art and science of medicine equally.
Our Vision
"A team that knows you, cares for you, and walks with you - for life."
We exist to provide thoughtful, consistent, and community-minded care that supports every patient’s health journey across all stages of life.
Our Values
Care. Consistency. Community.
These values guide everything we do - from how we listen and make decisions, to how we design our space, train our team, and set our policies. They remind us to stay human in an increasingly fast-paced world of medicine.
Our Approach
We practise “slow medicine” - taking the time to listen, understand, and tailor our care to each individual. We recognise that good medicine is not “one size fits all.”
Our GPs are hand-picked for their balanced personalities, empathy, and commitment to providing thorough, high-standard care. Whether managing a simple concern or a complex health journey, our doctors work collaboratively to ensure you feel heard, respected, and supported.
We are proud to remain true general practitioners - holistic family doctors who can help you with most things under one roof, without the need to see multiple doctors for different problems.
Our Team and Culture
Our nurses and reception team are carefully selected and undergo regular training to uphold our standards of professionalism, compassion, and efficiency.
We nurture a mutual culture of respect - between patients, clinicians, and support staff - recognising that healthcare works best when everyone feels valued.
We are guided by an infinite mindset - always learning, evolving, and striving to become better versions of ourselves so we can continue to provide the highest quality of care.
Our Commitment
Our fees and policies are a reflection of our Vision, Values, and mutual respect. They ensure the sustainability of our practice and our ability to continue providing high-quality care for our patients and community.
We value your feedback as we continue to grow, adapt, and create a place where medicine feels meaningful again.
Our Space
Housed in a lovingly restored 1840s Victorian building along the leafy service road of Queens Parade, our clinic blends heritage charm with thoughtful functionality.
Inside, you’ll find spaces designed to put you at ease - from our breastfeeding corner and children’s play area to laptop workstations and a tranquil outdoor waiting area.
Many of our upcycled furnishings and artwork have been personally collected from across Australia, reflecting our belief that healing happens best in spaces that feel warm, welcoming, and personal.
About Our Founder
Dr Hwuei Lim, Practice Principal and owner, founded The Crane General Practice after years of experience working across private general practices in Victoria and Western Australia, as well as in Aboriginal Medical Services across remote regions of Australia.
Her passion for building a team-based, patient-centred clinic - one that honours both the science and the soul of medicine - continues to shape every aspect of The Crane General Practice.
PURPOSE
To create longevity in health and longevity in therapeutic relations
MISSION
To provide quality health care in an efficient, responsive and progressive manner.
VISION
A team that knows you, cares for you and walks with you for life.