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Fees

TCGP Fees from August 7th 2023

Our team provide high quality care to our patients. Unfortunately, the rising costs of providing such good care are not matched by Medicare rebates. We therefore charge an out-of-pocket fee for most consultations.

 

Our doctor consultation fees are time-based. We require payment at the end of your consultation. You may pay using EFTPOS debit card or credit card (EFTPOS surcharges apply). Your Medicare rebate can be immediately paid back into your bank account if you pay with an EFTPOS debit card. Rebates cannot be paid into credit cards (including Visa & Mastercard Debit cards). However, we can facilitate this for you or you can claim your rebate back via Medicare Online. Click here to register for Medicare Online.

 

All concession card holders² and full-time independent students/Australian apprentices³ are charged a discounted rate from 8.30am to 5pm on weekdays. Discounted rates are $10.00 less than standard fees. You must advise our team each time you pay to ensure your discount is applied. If you have any financial difficulties, please discuss with your doctor.

 

Please note that any outstanding clinic fees must be paid in order to book further appointments. 

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For all weekend appointments, a surcharge of $10 applies to cover our higher operating costs.


²Concession card holders include Commonwealth Seniors Health Card, Pensioner Concession Card, Health Care Card and DVA Health Card. Please present your card as proof upon registration as a new patient and upon renewal of the card. Inability to provide proof means you may not be entitled to discounted rates.
³Full-time independent students/Australian apprentices include 16 – 24 years old students/Australian apprentices on Centrelink Youth Allowance. Please present your Centrelink Youth Allowance statement as proof upon registration as a new patient. Inability to provide proof means you may not be entitled to discounted rates.

Face to Face Consultations

* Please note: Discounted rates do not apply before 8.30am and after 5pm on weekdays, and at anytime on Saturdays.
* 1 You must have a current Medicare card to be eligible for your Medicare rebate

Face 2 face

A Standard consultation allows the discussion and management of 1 straight forward health issue (excluding mental health), lasting up to 15 minutes. We encourage patients wanting to discuss mental health matters to book a long consultation.


A Long consultation allows the discussion and management of a more complex problem or 2 health issues, lasting between 20 – 30 minutes. 


A Prolonged consultation allows a comprehensive assessment and management of a complex problem/s, lasting up to 45 minutes.
We pride ourselves in taking the time to provide thorough clinical assessment and management of your health issues. You may be asked to book another appointment if all your issues cannot be thoroughly covered in your allocated time.

Video Consultations

Video Consultations

Please note that in order to be eligible for the Medicare rebates for a telehealth (video) consult, you must have had a face-to-face consult at our clinic in the last 12 months. 

Phone Consultations

Phone Consultations

Please note that in order to be eligible for the Medicare rebates for a phone consult, you must have had a face-to-face consult at our clinic in the last 12 months.

*Please note that in order to eligible for the Medicare rebates for a "Long 20-40 mins Phone Consult" and "Prolonged 40-<60 mins Phone Consult", you must be registered with our practice through
MyMedicare. For instructions on how to register for MyMedicare, please click here.

Mental Health Consultations

Mental Health Consultations

All mental health matters require a long consult booking, due to their inherent complex nature. These consultations are charged at a different rate based on the Medicare rebate. You will incur out of pocket costs similar to regular consultations.

Skin chcks

Skin Checks

Women's Health

Women's Health

For more information on Share Care please see Shared Antenatal Care under Services.

BP/Holte Monitors

24 hour Holter/BP Monitors

Immunisation

Private Vaccines (Including Travel Vaccines)

* Please note: Prices vary depending on brand availability and adult vs child dose. 

* Prices are inclusive of GST. There is no Medicare rebate, however you may be able to claim some of the cost back from your private health cover..

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If you require a specific vaccine that is not listed above, please call the clinic.

Vaccine Fees from February 2024.

Other procedues

Other Procedures 

Repeat Scripts and Referrals

Repeat Script and Referral Requests

How to order a script or referral request?
1. Online via AutoMed Systems Request Repeat Referrals
2. Online via AutoMed Systems Request Repeat Script

3. Ring our Clinic Reception

How long will my request take?
Ready in 3-5 business days. You will receive a call/SMS when it is ready. Please provide us with a fax number if you prefer us to fax the referral to your Specialist/Pathology Provider/Radiology Provider.

These services are for existing patients only and do not cover new referrals which have not been discussed with your doctor. You must have had a consult at our clinic within the past 6 months to request a repeat referral. Please note that we cannot backdate referrals because it is illegal to do so.

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Urgent Requests

We understand that slip up sometimes happens and you may need a script/specialist referral/pathology or radiology referral immediately or within 24 hours. Please ring our Clinic Reception. You will incur a higher fee of $30 per script/referral plus any administrative/postage fees ($5-10). This is because your doctor will have to be interrupted during their consultation to fulfill your request.

DNA

Did Not Attend, Late Cancellation & Late Arrivals Policy 

* DNA Short refers to 15-minute appointments, whereas DNA Long refers to 30-minute appointments or longer. 

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Depending on the circumstances and your GP/nurse's discretion, you may incur a fee if you do not attend your appointment, fail to cancel your appointment at least 2 hours prior to your appointment or run late beyond a certain time for your appointment. 

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For more information, please read our Failure to Attend your Appointment (Including Late Cancellation) and Running Late for your Appointment Policy.

Transfer of Care

Request for Transfer of Medical Records to a New Clinic

We are committed to the smooth transfer of care from our practice to your next clinic. Patients must initiate the transfer process by contacting their new clinic to send us a signed request form. 

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For more information, please read our Transfer of Care Policy.

Surcharges

Surcharges

FAQ

Please note that surcharges apply to all payments made by credit and debit card.

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Online Payments

Online payments currently attract a surcharge of 1.65% and a transaction flat fee of $0.35. These surcharges may vary from time to time. 

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In-Person Payments

Surcharges to card payments for in-person appointments are displayed at the reception desk. These may vary from time to time.

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